About us:

Baulkham Hills Vet Hospital is a modern, all-inclusive clinic dedicated to providing exceptional veterinary care to pets and their families. Led by a team of experienced professionals, we pride ourselves on offering cutting-edge diagnostics and expertise in a supportive environment. With a diverse caseload that includes everything from routine care to complex medical cases, we are committed to delivering the highest standards of veterinary service.

The Opportunity

We are looking for an enthusiastic and skilled Practice Manager to join our dynamic team. In this pivotal role, you will oversee daily operations, ensuring that patient care reflects our core values while maintaining efficient administrative processes. This opportunity is ideal for an experienced Cert IV Senior Vet Nurse eager to take the next step in their career or for an experienced practice manager seeking a fulfilling and impactful position

Key responsibilities:

• Oversee and support the team in executing the day-to-day operations of the practice.
• Manage administrative tasks associated with recruitment, rostering, payroll, accounts and banking.
• Supporting and delivering uncompromising standards of care for our furry friend patients and ensuring an exceptional client experience
• Identifying and forecasting teams training requirements and promoting skills development.
• Promoting and upholding the team vision and values
• Leading and developing the team to promote and maintain a positive workplace culture.
• Work closely with the Lead Veterinarian to review business performance and achieve business sustainability & growth.

To be successful in this role, you will have:

• Proven experience as a Veterinary Nurse, with leadership experience would be highly desirable.
• Demonstrated experience with delivering an excellent client experience in a previous role is essential.
• Experience in the veterinary industry would be beneficial, however not essential.
• Desire to lead, engage and inspire a team.
• High attention to detail and time management skills with an ability to work to deadlines.
• Proactive and positive work ethic and attitude, willing to support the team wherever needed.

What is on offer:

• Flexible Work Hours: Open to part time or full time for the right candidate
• Great Work/Life Balance: We prioritise your well-being and offer a supportive work environment.
• Great Place to Work – Certified: Join a clinic recognized for its positive work culture.
• Quarterly Performance Bonus: Be rewarded for your contributions to clinic growth and development.
• Novated Vehicle Leasing Options: Access flexible vehicle leasing arrangements.
• Practice Manager Development Meetings: Regular meetings with Vets Central support office and peers for ongoing professional growth.
• Mental Health & Wellbeing: Accredited as a ‘Skilled Mental Health First Aid®’ workplace with a focus on work-life balance.
• Flare HR Perks & Discounts: Save on everyday expenses like groceries, electronics, entertainment, and more.
• Paid Parental and Purrental Leave: Enjoy paid leave for both human and furry family members.
• VC Learning Academy: Access our online learning portal for continuous education.
• Personal Wellness: Benefit from our Employee Assistance Program (EAP).
• National Vets Central Network: Connect with a wide support network of like-minded professionals.