Job Details

Operations Concierge/Administrator
  • Be a part of a thriving company in a rapid growth phase
  • A supportive, friendly team and all round great work environment
  • Our People come first!

Vets Central is continuing its mission to become Australia's leading veterinary partner, and we're now on the hunt for a Operations Concierge/Administrator, to join our awesome (even if we do say so ourselves!) support office team.

As we continue to grow, there is an opportunity for a proactive and motivated administrator to join our team. Reporting to the General Manager Operations, this newly established position will focus on providing day-to-day administrative support to the relationship managers, ensuring efficient resolution of clinic operational needs. If you are organised, self directed, and possess strong administration skills, we encourage you to apply.


Key responsibilities will include:

  • Managing clinic support services through a Concierge ticketing system.
  • Providing administrative support.
  • Coordinating Operations Team meetings.
  • Organising clinic Team Leader and Town Hall meetings.


To succeed in this role, you should:

  • Preferably have experience in the Veterinary Industry or strong administration experience.
  • Demonstrate exemplary verbal and written communication skills.
  • Be proficient with MS Office applications.
  • Approach problem-solving creatively.
  • Excel in building relationships with a warm and friendly demeanor.
  • Exhibit responsibility, organization, self-direction, and efficiency.


What’s in it for you?

  • An attractive salary package
  • Flexible work options
  • Career development opportunities within a growing organisation
  • Paid Parental Leave
  • Paid Purrental Leave
  • We are proud to be "Great Place to Work" certified!
  • Access to our Employee Assistance Program (EAP)
  • Generous Team member Referral Bonus
  • Accredited as a ‘Skilled Mental Health First Aid®’ workplace with accredited Mental Health First Aiders
  • Novated vehicle leasing option
  • Breakfast is on us
  • Friday (anytime) afternoon drinks with the team
  • Pamper time with monthly massages in the office
  • Paid carparking
  • Bring your fur baby (dog or cat) to workdays


If you're enthusiastic about joining one of the top teams on the Gold Coast, please submit a cover letter and resume outlining why you are the ideal candidate for this role.

Job Ref: NR000169
Submitted: 04-07-2024

Job Search


By Keyword or Job Ref

By Location

By Category


By Employment Type

By Job Type