About us:

Operating since 2014, Sweet Pea Animal Hospital understands that pets are an integral part of any family, and we ensure we treat every animal that comes through our doors as if they were our own. Located in Forster, on the beautiful mid-north coast of NSW, our state-of-the-art facilities offer the highest standard of care and the very best of diagnostic equipment. We have a strong focus on small animal medicine and surgery, providing emergency treatment to native wildlife and also have a neighbouring animal rescue and adoption facility. More about us here! https://sweetpeaanimalhospital.com.au/.

The Opportunity: 

We are currently seeking a Vet Nurse/Receptionist to join our wonderful team in Forster on a full-time basis! This position plays an integral role in delivering world class patient care to our amazing clients and supporting our Vets, so we are seeking an efficient, organised and proficient communicator who is passionate about working with our team to build positive rapport with our clients. 

Key Responsibilities:

• Deliver outstanding client care and customer service to all clients and their pets
• Responding to customer enquiries & be involved in triaging for our emergency clients
• Scheduling appointments and procedures for our veterinarians
• Animal care, handling, hospital treatments
• Maintaining hospital hygiene and cleanliness of surgical areas and equipment
• Assisting with anaesthetics, surgery, and patient monitoring
• Provide support with pre-and post-operative patient care
• General nursing, blood collection and laboratory sample processing
• Updating clients on their pet’s progress

Requirements:

• Previous experience as a Vet Nurse with customer facing and/or reception duties within the animal industry/ clinic environment.
• Certificate IV in Veterinary Nursing would prove beneficial, however not essential.
• An ability to handle a high volume, fast paced, hospital environment.
• Someone that has exceptional communication skills to build relationships with our clients.
• An empathetic, caring person that always advocates for their patients.
• Exceptional time management skills and an ability to prioritise your work
• An ability to work independently and as part of a team

What we can offer you:

• Amazing location and practice facilities
• Meet new animals/pets and their owners all day – what more is there to say!
• Permanent and stable opportunity with flexible work practices
• Novated vehicle leasing options.
• Alongside Paid Parental Leave, we offer Paid Purrental leave for you to care for and introduce a new furry family member.
• Flare HR Perks & discounts on everyday expenses including groceries, electronics, entertainment, fuel, restaurants, fashion brands and more.
• Personal Wellness – through our Employee Assistance Program (EAP).
• A fascinating, busy role within a friendly and supportive team environment
• Joining the national Vets Central Network, you will have access to a wide support network with like-minded professionals..